Operations and Processing Officer – Secondpass Global

Secondpass Global is an Immigration Service provider with its Head Office in Dubai, focusing on 2nd Passports & Residency by Investment. We offer over 20 country RCBI programs. Saint Kitts & Nevis, Grenada, Dominica, Malta, USA, UK, Portugal, Greece, UAE, Latvia, etc.

Through our Network of B2B sub-agents & HNWI Referrers, we provide Investment Migration solutions to our clients Globally.

Looking for young, energetic, ambitious, and highly motivated graduates to learn and grow with us.

Position Overview

Looking for a detail oriented & hard-working individual with strong organizational skills, and excellent communication (written + oral) to support file processing for our high-end services for our clients.

Roles & Responsibilities

– Preparing correspondence and assisting in the file submission process of client’s applications.

– Processing client files under the supervision of direct line managers in accordance with the business’s internal guidelines, KYC policy, and strict data entry requirements.

– Familiarizing yourself with and responding to inquiries about various country-specific program offerings.

– Liaise with different service providers to facilitate client’s application processing requirements.

– Maintaining accurate records of the client’s physical and electronic files.

– Focusing on the customer experience and engagement while maintaining a high degree of customer satisfaction.

– Administrative support to senior advisors, where required.

– Data Entry with strict compliance standards.

Qualifications & Skills

– Applicant must be on their own residence visa.

– Minimum qualification of Bachelor’s Degree.

– Strong Written and Verbal English Language Communications. Arabic, Russian, and Chinese are an advantage.

– Customer service and project management experience is a plus.

– Attention to detail and meticulousness.

– Excellent interpersonal skills with efficient time management.

– Must be analytical, proactive, able to prioritize, be customer-focused, and a problem-solver.

– Demonstrate proficiency in Microsoft Excel, Word, & PowerPoint.

– Must exhibit a willingness to learn and adapt, with adept organizational skills and compliance to strict deadlines.

– Can work effectively in a team-oriented environment and multitask complex activities with heavy workloads.

Contact Info: Please send us an e-mail at sales@secondpassglobal.com with your CV and a one-page cover letter attached demonstrating why you want this position.